What are the days and timings for delivery?
We provide delivery in all seven days of the week.
Delivery timings can be vary and can be changed by our customer support team according to the availability of our fleet.
60 mins delivery can only be availed from QNE Mobile App.
What are the delivery charges?
Delivery charges are Rs 100 , For deliveries outside karachi, an additional amount will be charged according to the volumetric weight of the items
What about other hidden costs (sales taxes etc)?
There are no extra taxes or hidden cost. The prices mentioned on the website are the final prices.
What happens if you’re late?
We assure you that we will try our best to deliver on time. However, if we will be running late due to unavoidable circumstances like vehicle breakdown or traffic, our customer service team will get in touch with you and let you know promptly.
What happens if I’m not available when you deliver?
We will be delivering your order according to the time slot you will select. However, if you’re unavailable we will reschedule the delivery. A fee of Rs. 50 will be charged for the second attempt of delivery.
Can I change my delivery slot?
Yes, your delivery date and slot can be changed by contacting our customer service team on 021-38771611 or emailing us at firstname.lastname@example.org. However, you can also edit your order by clicking on my orders option. Click on the edit button and select the first available time slot. If the order timing is changed once the order is dispatched.
Who will deliver my order?
At QnE, we have our own fleet of delivery vans, bikes and friendly representatives. We will pack your order with care and deliver it right to your doorstep with a smile.