To cancel any order please contact our customer service team on 021-38771611 or customerservice@qne.com.pk.com.pk. However, you can also cancel your order by clicking on my orders. Once you are in the order section click on the cancel button and your order will be cancelled. Orders can only be canceled before the order is dispatched. Once the order is dispatched, it can not be cancelled.

 

 

You have the option of cancelling items from your order too. By clicking on My Orders, edit button and then add/remove the products of your choice. Items can only be deleted or canceled before the order is dispatched. Once the order is dispatched, items can neither be deleted nor cancelled. 

 

 

You are requested to check all the products quality and quantity at the time of delivery to avoid any inconvenience. A claim of product quantity may not be entertained after the stock is delivered. . However, unopened products can be returned if found broken or expired within 3 days’ time period This is to avoid misuse of the claim policy